FAQ’s
FAQ's
Frequently Asked Questions (FAQs)
1. What types of pets do you sell?
We offer a variety of pets, including [list types of pets you sell, e.g., puppies, kittens, birds, exotic pets, etc.]. All our pets are healthy, well-socialized, and ready for loving homes.
2. Are the pets vaccinated and health-checked?
Yes! Every pet undergoes a thorough health check and receives age-appropriate vaccinations before being placed for sale. We also provide health records upon adoption.
3. Do you offer shipping or delivery?
Yes, we offer safe and secure nationwide delivery options. Local pickup is also available at our location. Shipping costs and details vary depending on the pet and destination.
4. Can I visit and meet the pet before purchasing?
Absolutely! If you’re nearby, you can schedule an appointment to visit and interact with the pet before making a decision.
5. What payment methods do you accept?
We accept major credit/debit cards, PayPal, bank transfers, and other secure payment options. Contact us for more details on payment plans.
6. Do you provide any health guarantees?
Yes, we offer a health guarantee for a specified period after purchase. If any health concerns arise, we encourage you to contact us immediately.
7. What is your return or refund policy?
We strive to match pets with the right families. However, if there are valid concerns, we may offer exchanges or refunds under specific conditions. Please check our refund policy for details.
8. How do I take care of my new pet?
We provide a pet care guide with every purchase, including feeding instructions, training tips, and health care recommendations. You can also reach out for expert advice anytime!
9. Can I reserve a pet before purchasing?
Yes! We allow pet reservations with a deposit. The deposit ensures that your chosen pet is held for you until pickup or delivery.